A counselor is asked by a concerned spouse about the progress of patients care, What do they do?

I am a PSY Student studying breaches of confidentiliaty. Any help would be great!!A counselor is asked by a concerned spouse about the progress of patients care, What do they do?
Unless you have a specific release of information from your client, you can neither confirm nor deny that the client is even in treatment with you. This does not, however, prevent you from listening to the spouse's concerns nor does it prevent you from acting on any pertinent information obtained from the spouse.





~Dr. B.~